OUTPERFORM THE COMPETITION
with Behavioral Science & the Best Data
Increase Retention with Advanced Technology that gathers Feedback and Data for more competitive Marketing, Products & Operational Performance
Make Decisions Based on
Valuable Feedback from Your Customers
Optimize & Automate the Customer Experience
- Targeted Text Messaging Campaigns
- CX Feedback Management
- Reputation Management
- Customer Retention & Referral
- Customer & Employee Engagement Surveys
A Simplified Tool That Puts You in Control
(without always needing to be there to control it)
Optimize & Automate the Customer Experience
Customer Engagement
Customers give reviews that offer essential insight about products and services in Performance Measures, Net Promoter Scoring (NPS), other Key Value Metrics & Leading Indicators
Insightful Data
Feedback appears on your dashboard instantly. Employees can tag, search and filter results to respond & resolve any concerns immediately.
Improved with Behavioral Science
We work with a behavioral psychologist to craft demographic & psychographic customer journey surveys and messaging. Creating a better mechanism for capturing and utilizing valuable feedback.
The Importance of CX
(Customer Experience)
“We’re using RipeMetrics to learn about what products our customers want, don’t want and what flaws there are in our service. It’s extremely valuable because we’re able to update our product selection and business practices based on the feedback we receive. We’re making improvements that will give customers what they want.”
Sean Spicer
Director of Marketing, M Delivers
Sign Up for a Free Trial to Start your Journey Building a
World Class Customer Experience
Stay Connected to the Latest
Customer Experience (CX) News
Join our newsletter to get regular updates on the latest Customer Experience n resources and news. We won’t spam you or share your information, and you can unsubscribe at any time.
