Engage. Delight. Grow.

…with a little AI magic

The AI-Native Customer Growth Platform

Designed for ecommerce

AI Chat, Marketing, Customer Experience and Business Intelligence

One system. One fee.
RipeMetrics AI-Native Customer Growth Platform

Ecommerce sites lose 80% of visitors who can’t find instant answers. We want to fix that.

Here is our AI ChatBot. Absolutely Free.

No trial period. No credit-card. No monkey-business.
This one’s on us!

Watch our AI ChatBot learn your business in a few minutes. Take a test drive. Publish. Done!

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WHAT IS RIPEMETRICS?

The Customer Growth Platform designed for Ecommerce

All of the stuff you need to delight customers and grow sales. With none of the stuff you don’t

AI ChatBot, Email, Text & Voice

Be there for your customers 24 x 7 with quality, real-time, omni-channel interactions.

Communication Theater CRM

Monitor AI/customer dialog, review prompts, assign agents, resolve queries

Prospect Management CRM

Your AI will help organise and prioritise leads, review sales stages and report on essential KPIs

AI-Enhanced Marketing

Your AI will analyse customer behaviour and organise contacts into profile-groups for targeted, personalised outreach. Use the AI content builder to quickly render email & web content

Customer Experience

NPS, Customer Surveys, Feedback, CSAT, basic risk reporting and customer feedback analytics

Business Intelligence

Instant, actionable insights on business health, product performance and customer sentiment. AI-generated recommendations on data pulled from across the platform

The data, graphs and marketing personalization we get with the RipeMetrics platform is game-changing for our retail operations.

Toby Morning

Luv Delivery

Powerful Features that Improve Retention to Increase Sales

Enhance customer experiences and boost growth using our cross-channel solution powered by data insights.

Business Intelligence Data & Feedback

Did you know that almost 65% of business comes from repeat customers?

Gain access to valuable insights about current product trends, along with a deeper understanding of your organizational performance, to measure customer happiness and the success of your business strategies using real-time data

AI Enhanced Marketing

Just a 5% increase in customer retention can boost profits by 25% to 95%

Leverage better tools to improve retention- And create, schedule and even automate personalized messages through Text, Email, Chat, Web Push, Social Media and easy Website Pages

AI Powered Customer Service

96% of buyers say Customer Service is the primary factor behind loyalty

Combine & simplify your customer engagement to improve efficiency in customer service and relationship management with our omni-channel communication theater

Let AI do the heavy-lifting

Free up your brainpower to create impactful campaigns with personalized content that blows minds

RipeMetrics blends AI, behavioral science and contextual data to connect every customer with great a experience

Send Messages that your Customers Want to See

RipeMetrics Messaging was built for businesses like you, who want to deliver compelling messaging that connects with their customers, builds brand loyalty, and drives more revenue.

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Automated & Personalized Messaging

Our automated SuperInteractions deliver contextual, personalized, and relevant messages to your customers at the right time, on the right channel, and at the right frequency.

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🍷 New Release 🍷

We're excited to introduce our newest release, the 2020 Roaring Tinto Blend! Exclusively for wine members, this delicious blend of Malbec, Cab and Zinfandel is a crowd-pleaser.

Craft campaigns with powerful narratives, beautiful layouts and compelling messaging that prompts customers to take action

Add a whole new layer of rich communication and in-depth messaging to announce new products, company updates, feature specials deals, and new products releases.

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Stella Winery

Stella Winery

How would you rate our product selection?

Manage your Reputation with feedback that is automatically gathered after customer purchases

Unlock the full potential of your business by collecting valuable feedback from your customers, anywhere and anytime. Identify areas for product and service improvement, and use the data to drive business growth and success.

Mobile Push Notifications

Make sure your message is the first thing customers see when they open their phones. Mobile push notifications help maximize engagement and minimize churn.

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Monthly Location Performance Summaries & Powerful Employee Management Reports

Monthly ReportsMonthly Reports

GET STARTED

See RipeMetrics in action
and meet our fabulous team!

We want to hear about you… and maybe see what RipeMetrics could do for your business