Terms & Policies

Here you'll find the RipeMetrics terms and policies

Cookie Policy

Last updated on May 24, 2023

  • This Cookie Policy how RipeMetrics ("Company, "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our websites, including https://ripemetrics.com, https://greatexperience.ai, and , and any other online and mobile websites, blogs and interactive applications operated by RipeMetrics (“Webite”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
  • This Cookie Policy may be periodically revised to incorporate modifications such as updates to the cookies employed or to align with operational, legal, or regulatory requirements. We encourage you to regularly revisit this Cookie Policy to stay informed about our utilization of cookies and associated technologies.
  • In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. In such cases our Privacy Policy will apply in addition to this Cookie Policy.
  • In compliance with the California Consumer Privacy Act of 2018 (“CCPA”), codified in California Civil Code §§ 1798 et seq, RipeMetrics shall provide all California consumers (1) the option to opt out of the sale of the consumer’s cookie-related data to third parties, and (2) if a third-party places cookies on the company’s website, to enter into contracts that protect the consumers’ information.

What Are Cookies

  • Cookies—no, not the ones with chocolate chips—are tiny files that are downloaded to your computer to improve your online browsing experience. As is common practice with professional websites, RipeMetrics utilizes cookies. This page will describe what information cookies gather, how RipeMetrics uses that information, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored. However, please note, disabling cookies may downgrade or even “break” certain elements of the site’s functionality. For more general information on cookies, please see the Wikipedia article, HTTP Cookies, found at https://en.wikipedia.org/wiki/HTTP_cookie.

How We Use Cookies

  • We use cookies for a variety of reasons, explained in detail below. Unfortunately, in most cases, there are no specified industry options for disabling cookies without completely disabling the functionality and features cookies add to websites. It is recommended that you leave on all cookies. If you are not sure whether you need them or not, please keep in mind the negative impact disabling cookies may have on your experience when on our platform and other platforms as well.

Disabling Cookies

  • You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

Our Do Not Track Policy

  • Our Site does not recognize browser “Do Not Track” signals, but several of our service providers, who utilize these cookies or beacons on our Site, enable you to opt out of this behavioral advertising. To learn more about how to opt out of the behavioral advertising conducted by these providers, you can visit http://www.networkadvertising.org/.

The Cookies We Set

  • Account Related Cookies: If you create an account with us then we will use cookies for the management of the signup process, and general administration. The cookies will usually be deleted when you log out. However, in some cases, the cookies may remain for a period of time afterwards to remember your site preferences when logged out.
  • Login Related Cookies: We use cookies when you are logged in to aid in your ease of access to our site. Login cookies prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  • Email Newsletters Related Cookies: This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Order Processing Related Cookies: This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages to allow us to process everything properly.
  • Surveys Related Cookies: From time to time, we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to better understand our users. These surveys may use cookies to remember who has already taken part in a survey, or to provide you with accurate results after you change pages.
  • Forms Related Cookies: When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
  • Site Preferences Cookies: In order to provide you with a great experience on this site, we provide the option to set your preferences for how this site runs when you use it. In order to do this, we set cookies so that this information can be called whenever you interact with a page, and correspondingly make a note of it to better fit your preferences.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

Name
__cf_bm
Description
Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode.
Service
Cloudflare View Service Privacy Policy  
Provider
.calendly.com
Country
United States
Type
http_cookie
Duration
29 minutes

Performance and Functionality Cookies

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

Name
__cfruid
Description
Used by the content network, Cloudflare, to identify trusted web traffic.
Provider
.calendly.com
Service
Cloudflare View Service Privacy Policy  
Country
United States
Type
server_cookie
Duration
session
Name
XSRF-TOKEN
Description
This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.
Provider
.ripemetrics.com
Service
Advertiser's website domain View Service Privacy Policy  
Country
United States
Type
server_cookie
Duration
session

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

Name
_ga
Description
Records a particular ID used to come up with data about website usage by the user
Provider
.ripemetrics.com
Service
Google Analytics View Service Privacy Policy
Country
United States
Type
http_cookie
Duration
1 year 1 month 4 days
Name
4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9
Description
Provider
data.pendo.io
Service
Country
United States
Type
pixel_tracker
Duration
session
Name
ajs_anonymous_id
Description
Track visitor usage and events within the website
Provider
.calendly.com
Service
Trustpilot
Country
United States
Type
html_local_storage
Duration
persistent
Name
_gid
Description
Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider
.ripemetrics.com
Service
Google Analytics View Service Privacy Policy
Country
United States
Type
html_cookie
Duration
23 hours 59 minutes
Name
ajs_user_id
Description
This cookie helps track visitor usage, events, target marketing, and can also measure application performance and stability.
Provider
.calendly.com
Service
Trustpilot
Country
United States
Type
html_local_storage
Duration
less than 1 minute
Name
_gat#
Description
Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.
Provider
.ripemetrics.com
Service
Google Analytics View Service Privacy Policy
Country
United States
Type
html_local_storage
Duration
less than 1 minute

Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.

Name
referrer_user_id
Description
Provider
calendly.com
Service
Country
United States
Type
server_cookie
Duration
14 days
Name
_calendly_session
Description
Provider
calendly.com
Service
Country
United States
Type
server_cookie
Duration
21 days
Name
_pendo_guides_blocked.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9
Description
Provider
calendly.com
Service
Country
United States
Type
html_local_storage
Duration
persistent
Name
persist:root
Description
Provider
ripemetrics.com
Service
Country
United States
Type
html_local_storage
Duration
persistent
Name
m
Description
Provider
m.stripe
Service
Country
United States
Type
server_cookie
Duration
1 year 11 months 29 days
Name
ripemetrics_api_session
Description
Provider
.ripemetrics.com
Service
Country
United States
Type
server_cookie
Duration
4 hours
Name
_pendo_visitorId.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9
Description
Provider
calendly.com
Service
Country
United States
Type
html_local_storage
Duration
persistent

How can I control cookies on my browser?

  • As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

What about other tracking technologies, like web beacons?

  • In addition to cookies, there are alternative methods for identifying or tracking visitors on a website. Occasionally, we employ similar technologies such as web beacons (also known as “tracking pixels“ or “clear gifs“). These are small graphic files that contain a unique identifier, allowing us to detect when someone visits our website or opens an email that includes them. This enables us to monitor user traffic patterns from one webpage to another, facilitate cookie delivery or communication, determine if you accessed our website through an online advertisement on a third-party site, enhance site performance, and evaluate the effectiveness of email marketing campaigns. These technologies often rely on cookies to function correctly, so rejecting cookies may hinder their operation.

Targeted Advertising

  • Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

If You Need More Information

  • Hopefully, that clarified things for you. If not, or if there is something that you aren’t sure about, it’s usually safer to leave cookies enabled in case it does interact with one of the site features. If you are still looking for more information, please contact us via email at support@ripemetrics.com.